Airport Toyota is a well-established brand that has been providing top-quality vehicles and exceptional customer service for many years. With a strong presence in the market, Airport Toyota has earned a reputation for its reliability, durability, and innovative features. As a trusted dealer, they offer a wide range of Toyota models to suit every customer's needs, whether it's a compact Corolla or a spacious Camry. The dealership prides itself on its knowledgeable and friendly staff, who are always ready to assist customers in finding the perfect vehicle. Airport Toyota aims to create a seamless car-buying experience, ensuring customer satisfaction from start to finish. With a commitment to excellence, Airport Toyota continues to be a preferred choice for those in search of reliable and high-performing vehicles.
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- Wheelchair accessible parking lot
Reviews
Love my new Corolla hybrid. Team at Airport Toyota are all friendly and helpful from sales team to service department. Due to the backlog from covid shutdown etc and wait times for new car predicted 8 months We placed an order in June needing it in October, and they worked some magic to have us a car by end September just in time for our teen p plate driver to have my old car. I really appreciate the customer service they have provided.
A nice and huge Toyota showroom located in Essendon Fields.
They have a variety of used and brand new cars.
There is a small waiting area where one can sit and enjoy coffee.
Bit of disappointed with the staff as the moment I entered, staff could see a customer coming but none interested in greeting.
Just wanted to recognise the excellent customer service provided to me just before Christmas by Rose. She went above and beyond to be helpful and even sourced a second hand part for me. It was very much appreciated. Thank you
Second car I have purchased from here and I will be sure to go back again if I decide to get another new car. The wait times are absolutely ridiculous (679days) but Daniel and Kevin B were an absolute delight and answered all my questions and kept me in the loop. Always took my calls and responded even after working hours if need be.
Exceptional customer service.Kevin B was really helpful and gave us updates all throughout the process of our car arrival in Australia. Very happy, will recommend Airport Toyota to my friends and family. Thanks for your support and suggestions Kevin B.
What a journey, but it was worth waiting. I had a great team supporting me all the way till the end.
Great customer service.
Great support from the whole team at Airport Toyota.
Thanks for Kevin B. for his support and regular update on my car orderprogress.
Thanks Kevin B, it was really great to know you not just as a Customer Service, but as a good friend too.
Kevin B. I will post this picture for a good memory.
Kind regards,
Tom Toma
Shocking Experience - Service Centre
I have always been going to Toyota for all my services and given the brand I have always entrusted them to be the best. However, I feel compelled to share my recent deeply disappointing experience with Toyota Airport West, hoping to caution others against falling victim to their practices.
Recently, I dropped my vehicle to their service center for routine maintenance, and what happened was nothing short of shocking. Once my service was done, I discovered a significant crack on the windshield, which the service center adamantly claimed was pre-existing. Even though the images they took beforehand provide no evidence of the crack, they remained uncooperative, leaving me frustrated and dissatisfied.
This whole episode has me seriously questioning the ethics over at Toyota Airport West. The refusal to own up to their mistake and the lack of cooperation is just not what I expected from a big-name brand. It's a letdown, to say the least.
So, for those of you thinking about dealing with them, I'd say be cautious. If you absolutely have to use their services, do yourself a favor and document your car inside out with pictures and videos beforehand. It might just save you from the kind of headache I've had to deal with.
All in all, my encounter with Toyota Airport West felt like a bit of a scam, and I'm here to warn others to tread carefully.
Best Toyota dealer will definitely buy my next Toyota from this Dealer see Kevin Bugeja for good honest advice and great service very happy 😊 …
Location
355 Wirraway Rd, Essendon Fields VIC 3041, Australia
Hours
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Monday
08:30 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 05:30 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
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Saturday
09:00 AM - 05:00 PM
- Sunday Close
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